PuzzleData provides a process intelligence platform that enables process analysis, management, and improvement based on process mining technology. Process mining is a data analysis method based on process model deduction through event logs (digital footprint). This platform can be used for customer experience analysis as well as enterprise process innovation. Also there are more and more needs of aligning it with process automation.
PuzzleData releases the new version of the platform enabling real time streaming & anomaly detection, simulation & prediction, template based scenario, etc. PuzzleData is helping clients do the right action on time rather than just analysis. It’s possible for even a non-expert to do analysis with “draw and click”. This will be helpful for many companies to enlarge the analyst pool.
PuzzleData’s ProDiscovery – product name – aims to be the platform for managing the process innovation cycle and analyzing tools for both analyst and citizen users. Gartner recognized the value of ProDiscovery with its report, market guide for process mining during 2018~2021. PuzzleData is expanding its presence in North America and APAC via cooperation with partners.
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