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Home Government Policies

Korea’s ‘Mandatory Closure’ Model Is Colliding With 24/7 Commerce, and Policy Is Catching Up Late

by Dae-jung Park
February 20, 2026
in Government Policies
0

South Korea is reexamining one of its most symbolic retail protections: mandatory closure days for large marts. As 24-hour logistics networks led by Coupang reshape consumer expectations, policymakers are weighing amendments to the Distribution Industry Development Act. The debate is no longer just about retail hours. It signals how Korea balances platform competition, traditional market protection, and startup market entry in a digital-first economy.

Korea Distribution Industry Development Act Amendment Under Debate

The government and ruling party have signaled intent to amend the Distribution Industry Development Act to allow large discount stores to conduct dawn delivery services. Current regulations, introduced in 2012, impose operating hour restrictions and mandatory closure days on large marts and corporate supermarkets.

These rules were originally framed to protect traditional markets and neighborhood stores. New store openings were restricted beginning in 2010. The regulatory focus remained centered on offline retail, which at the time dominated distribution.

Under discussion now is partial easing of operating hour regulations for e-commerce activities conducted by large discount stores. Even if dawn delivery is permitted, store doors would remain closed during restricted hours. The proposal would allow online fulfillment while maintaining offline constraints.

The policy review follows years of structural shift toward online retail. Coupang’s 24-hour logistics network has expanded nationwide during the same period in which offline competitors remained subject to fixed operating schedules.

A Regulatory Model Built for an Offline Era

The mandatory closure framework was designed in response to concerns about large retailers overwhelming traditional markets.

Between 2013 and 2022, the number of traditional markets declined from 1,502 to 1,388, according to data cited by lawmakers. Neighborhood supermarkets fell from around 90,000 to approximately 40,000 during the same period.

Supporters of reform argue that the competitive landscape has changed. E-commerce has become the structural center of retail, with speed and operating time replacing store count as key variables.

Critics counter that easing restrictions could accelerate the contraction of small merchant ecosystems. Labor groups also warn that expanding dawn delivery may widen late-night labor across the retail sector, building on concerns already associated with courier overwork.

The debate sits at the intersection of traditional market protection policy and platform-era retail strategy.

Lawmakers, Small Merchants, and Labor Groups Split on Dawn Delivery Reform

In Tae-yeon, Chairman of the Small Enterprise and Market Service, cautioned against unintended consequences:

“Policies can produce results that differ from their intent. Given the speed, we must approach this carefully.”

He added that while preventing monopoly in one area may be the stated goal, dominance among large retail corporations is also significant. In intensified competition between large players, small business operators could be squeezed in between.

Rep. Oh Se-hee of the Democratic Party questioned the logic of reform:

“Why should small merchants be sacrificed to check Coupang?”

The representative then added that small business owners are already struggling amid platform competition.

Consumer group Consumer Watch welcomed partial deregulation, stating that outdated restrictions have limited large marts’ ability to compete in an e-commerce-centered environment.

Rep. Kim Dong-ah, who introduced the amendment, argued that enabling online business expansion could help reduce store closures and sustain nearby commercial districts.

What Korea’s Retail Regulation Reform Means for Startups and Market Entry Strategy

For Korea’s startup ecosystem, the significance lies not in retail hours alone but in regulatory adaptation to platform-driven commerce.

The original framework assumed offline stores as primary competitive units. Today, logistics speed and fulfillment capacity shape market power. Offline stores increasingly function as logistics hubs rather than simple sales spaces.

If the law recognizes this shift only partially, structural inefficiencies may persist. Allowing dawn delivery while maintaining store closure days could create operational fragmentation, requiring separate staffing and logistics flows. That may limit the competitiveness of large retailers without fully protecting small merchants.

Now, the debate underscores a key market entry risk for founders entering the Korean retail or commerce-tech space. Regulatory design can lag structural change. Competitive strategy must account not only for consumer demand but also for how law defines operational boundaries.

Meanwhile for investors, the case illustrates how platform dominance influences policy recalibration. Korea’s e-commerce versus offline retail competition is no longer a binary market contest. It is embedded in statutory frameworks that shape cost structure, logistics deployment, and capital allocation.

Globally, similar tensions appear in markets where legacy retail protections intersect with 24-hour e-commerce infrastructure. Korea’s policy discussion offers a case study in how digital economies renegotiate fairness without clear winners.

Will Policy Catch Up to Coupang’s 24-Hour Logistics Model?

The amendment debate signals that South Korea retail regulation reform in 2026 is not merely reactive. It reflects recognition that 24-hour commerce has altered competitive baselines.

Yet reforming operating hour rules does not automatically rebalance platform concentration. Market structure is already shaped by entrenched online consumption patterns. Even if large marts expand dawn delivery, consumer behavior may not shift quickly.

And so, the question is: can Korea update retail regulation without intensifying pressure on small merchants or imposing new cost burdens that offset deregulation?

For global participants in the Asia-Pacific startup ecosystem, the episode eventually highlights how platform-driven growth reshapes policy design. Retail regulation, logistics infrastructure, and competition law now intersect with startup scalability.

Key Takeaways: Korea Retail Reform in the Platform Era

  • Korea is reviewing amendments to the Distribution Industry Development Act to permit dawn delivery by large discount stores.
  • Mandatory closure days and operating hour limits were originally introduced to protect traditional markets and small merchants.
  • Coupang’s 24-hour logistics network has reshaped competitive dynamics during the same period.
  • Policymakers face tension between regulatory fairness and traditional market protection.
  • Operational fragmentation may limit competitiveness if online delivery is eased while offline restrictions remain.
  • For founders and investors, Korea’s retail policy shift signals how legal frameworks can redefine market entry strategy in a platform-driven economy.

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Tags: CoupangCoupang 24 hour logistics networkCoupang controversy 2026Coupang fair trade investigationDelivery servicee-commerce logisticsKorea dawn delivery policy reformKorea Distribution Industry Development ActKorea Distribution Industry Development Act amendmentKorea e-commerce vs offline retail competitionLogisticsmandatory closure days large marts Koreamarket entry strategy South Korea retail sectorOnline RetailRetailRetail businessRetail Industryretail innovationRetail marketSouth Korea retail regulation reform 2026specialized logistics servicestraditional logistics providerstraditional market protection policy Korea
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